---
title: Self-Service Setup
description: Learn how to set up Jericho Security.
---

[Jericho Security | Support](https://support.jerichosecurity.com)

# [Self-Service Setup](https://support.jerichosecurity.com/self-service-setup)

 Written by [Jericho Security Contributor](https://support.jerichosecurity.com/author/jericho-security-contributor) | April 26, 2025

# Steps

[1. Ensure Delivery and Accuracy](https://support.jerichosecurity.com/self-service-setup?hs_amp=true#ensuring-training-delivery)

[2. Add Employees](https://support.jerichosecurity.com/self-service-setup?hs_amp=true#add-employees)

[3. Report Suspicious Emails](https://support.jerichosecurity.com/self-service-setup?hs_amp=true#report-emails)

 

# **Ensuring Delivery and Accuracy**

Jericho Security’s Phishing Simulation emails are intentionally crafted to look suspicious, in order to effectively test your users’ security awareness. As a result, email security systems may sometimes block, quarantine, or inspect these emails.

To guarantee successful delivery and maintain the accuracy of your simulation results, we strongly recommend **whitelisting Jericho Security’s emails, links, and attachments**. This prevents email security tools from:

- Blocking or flagging simulation emails as spam or phishing
- Opening attachments in a sandbox environment
- Inspecting and altering links, which could falsely trigger a “failure” even if users did not click

## **Where to Whitelist**

You should configure whitelisting in the following systems:

- **Email Providers** (e.g., Microsoft 365, Google Workspace)
  
  For both **Spam** and **Phishing** categories
- **Email Security Tools** (e.g., ProofPoint, Mimecast, Abnormal Security, Microsoft Defender)
- **(Optional)** **Web Application Firewalls**
  
  In rare cases, firewalls may interfere with link tracking or access.

Use the information below to whitelist Jericho Security properly and ensure smooth operation of your phishing simulation campaigns.

## **Whitelisting Information**

**Note: Whitelisting should be a combination of Email Server IP and domain or email header, rather than just whitelisting by IP.**

### **IP Ranges for Email Servers**

Add the following IP ranges to your allow lists:

- 50.31.156.96/27 (Range: 50.31.156.96 – 50.31.156.127)
- 104.245.209.192/26 (Range: 104.245.209.192 – 104.245.209.255)
- 50.31.205.0/24 (50.31.205.1 - 255) 

### **Domains Used for Sending Phishing Simulation Emails**

Jericho Security uses a variety of domains to send simulation emails. While new domains are frequently added in the platform, here is a current list for your convenience:

> `jrchscrty.com`
> 
> `0m365.com`
> 
> `do-not-click.net`
> 
> `statefarm.co.com`
> 
> `docsign.cloud`
> 
> `benefits.age.eu.com`
> 
> `age.eu.com`
> 
> `prime.age.eu.com`
> 
> `ship.us.org`
> 
> `global.ship.us.org`
> 
> `freight.ship.us.org`
> 
> `tion.com.co`
> 
> `founda.tion.com.co`
> 
> `collabora.tion.com.co`
> 
> `educa.tion.com.co`
> 
> `secur.ity.co.com`
> 
> `ity.co.com`
> 
> `productiv.ity.co.com`
> 
> `visibil.ity.co.com`
> 
> `ism.lat`
> 
> `optim.ism.lat`
> 
> `professional.ism.lat`
> 
> `ness.center`
> 
> `busi.ness.center`
> 
> `well.ness.center`
> 
> `ment.co.com`
> 
> `develop.ment.co.com`
> 
> `invest.ment.co.com`
> 
> `manage.ment.co.com`

**Important:** The full list of available sending domains is visible within the Jericho Security platform when creating a campaign. Since new domains are added periodically, always ensure that any domains you select for your campaigns are whitelisted in your systems.

>  

   

# **Adding Employees to Jericho Security**

> Employees are the users who will receive phishing simulation emails and training assignments.
> 
> There are **three ways** to add employees to the Jericho Security system:

### **1. Manually Add an Employee**

> - Navigate to **People & Groups** in the platform.
> - Click **Add Employee** to manually enter a new user’s information.

### **2. Bulk Upload via CSV File**

> - Navigate to **People & Groups**.
> - Click **Upload CSV** to add multiple employees at once.
> - **Important:** Before uploading, download the **Template CSVs** provided in the system to ensure you format your file correctly.

### **3. Integrate Your Directory with SCIM**

> - Set up a **SCIM Directory Integration** to automatically sync employees from your directory provider.
> - We currently provide integration guides for:

- - [Azure Entra ID Directory Integration](https://support.jerichosecurity.com/azure-entra-id-directory-integration)

> - - [Okta Directory Integration](https://support.jerichosecurity.com/okta-directory-integration)

> **Tip:** Directory integrations are ideal for organizations that want to keep their employee list updated automatically.

>  
> 
> # **Report Suspicious Emails**
> 
> Empower your employees to take an active role in security by enabling them to report suspicious emails directly to Jericho Security.
> 
> **Bonus:** If an employee successfully reports a **Jericho Security Phishing Simulation Email**, it will be reflected positively in your dashboard and reports!
> 
> We offer easy-to-install reporting add-ons for the most popular email platforms:
> 
> - [Microsoft Outlook Report Phishing Add-on](https://appsource.microsoft.com/en-us/product/office/wa200006619?tab=overview)
> - [Google Gmail Report Phishing Add-on](https://workspace.google.com/marketplace/app/jericho_security_report_phishing_button/284799066271)
> 
> > **Tip:** Installing these add-ons helps reinforce security awareness while improving the accuracy of your phishing simulation metrics.
> 
> > Thoughts, comments, questions? Reach us at [support@jerichosecurity.com](mailto:support@jerichosecurity.com). 

[View full post](https://support.jerichosecurity.com/self-service-setup)

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